IBERDROLA strives to make its commitment to ethics and respect for the environment the foundation on which the trust of all people and its various stakeholders is based.

"We aspire to becoming the Global Energy Company of choice because of our commitment to value creation, quality of life, people's safety, security of supply, environmental protection and customer orientation".

IBERDROLA’s vision, which brings together the economic, social and environmental aspects of sustainability, is based on six values representing the company's firm commitments:

 

Vision and Values

Corporate ethics and responsibility

IBERDROLA is committed to the best corporate governance practices, to the principles of business ethics, and to transparency in all of the company’s fields of endeavour. IBERDROLA acts in furtherance of the corporate interest, which is understood to mean the common interest of all the shareholders of an independent corporation with a view to carrying out its corporate purpose, pursuant to standing legislation and corporate governance. 

The foregoing should not rule out the consideration of other legitimate public or private interests involved in any business activity. 

IBERDROLA is a company that becomes involved in and learns from the cultural and social realities of the communities where it operates. 

Corporate Governance and responsible behaviour by all those that make up IBERDROLA is a guideline for action that constitutes one of the most distinctive features of IBERDROLA’s personality.

Economic results

IBERDROLA’s commitment to attaining the growth and profitability targets spelled out in the Company’s Strategic Plan is the way to ensure the success of a business project and meet the other expectations of all the groups involved in the present and the future of IBERDROLA.

Respect for the environment

The focus on the development of clean energy and respect for the environment are among the most important aspects of IBERDROLA’s business model and the factors that set our Group apart as one of the world’s leading companies in the 21st century.

Sense of belonging and trust

IBERDROLA strives to establish firm and permanent ties with its stakeholders, thus building a sense of belonging to an excellent company and ensuring that they feel an integral part of the project in which they are involved. 

By means of ongoing dialogue, IBERDROLA aspires to becoming a company that is capable of inspiring trust among all its stakeholders.

Safety and Reliability

IBERDROLA strives to offer its energy supply and to carry out the other activities undertaken by the Group safely and reliably. People’s safety at the Group’s facilities, in the surrounding areas and among customers, and the drafting and dissemination of best practices in the area of safety and prevention throughout the entire Group, are essential components in its processes.

Customer orientation

IBERDROLA strives to know the needs and expectations of its customers, and seeks a continuous improvement of their level of satisfaction and their attachment to the company. IBERDROLA aims to provide the highest quality of service while complying with its regulatory obligations. 

Far from being a mere statement of principles, the commitments undertaken by IBERDROLA in the company’s vision and values apply to its everyday operations and are part of the day-to-day management of the IBERDROLA Group in all its areas of activity.