SUPPORT FOR CUSTOMERS

 

At IBERDROLA our priority isour customers, including those who are having difficulty paying their bills at the end of the month. If you receive benefits or you’re in a vulnerable financial situation you can benefit from a Social Tariff and Special Support to Energy Consumers (Apoio Extraordinário ao Consumidor de Energia, ASECE).

The Social Tariff is applied to energy tariff that has been contracted. ASECE refers to a discount on the invoice, net of any other discounts and excluding VAT, any other taxes or fees and the discount in connection with the social tariff.

Please click here to see the Eligibility Requirement.