Ethical Sales Code

The Ethical Sales Code (Portuguese acronym: CEV) has the purpose of defining the principles that should guide the conduct of partners and their employees and any other parties seconded thereto in their relations with Iberdrola customers.

The Rules provided in the Ethical Sales Code [PDF] (*) consist of the following points:

  • Conduct and relations with customers,
  • Signing up for products and services,
  • Guarantee and after-sales services,
  • Confidentiality and data processing.




(*) Português version